Community Pharmacy Consultation Service (CPCS)

We provide the Discharge Medicines Service.  The service has been established to help you understand your medicines and any changes when you leave hospital and to reduce incidences of avoidable harm caused by medicines. 

It is important that you take the right dose of your prescribed medicines at the right time each day to get the most from your medicines to control your condition(s) as much as possible. This can sometimes be difficult if you take more than one medicine. One way in which this can be made easier is for your medicines to be supplied in a Monitored Dosage System, which provides you with a separate compartment for each dosage time of the day.

A monitored dosage system (MDS) is a medication storage device designed to simplify the administration of solid oral dose medication, especially for those on multiple medications. It aims to address the issues of difficulty accessing medication due to sight impairment or other disability and/or forgetfulness.

MDS devices are usually a variation on the design of a box or a blister pack, divided into days of the week with several compartments per day to allow for the different timing of doses such as breakfast, lunch, dinner and bedtime.

 Our Pharmacist can help identify which patients this type of system would be suitable for.

MDS may be suitable for patients in the following circumstances:

• You struggle to organise medications and find it difficult to remember to take them at the correct time each day
• You have a large number of medications to take each day
• You find it difficult to remove medication from its packaging
• You have a carer who helps you to ensure you take your medicines correctly.
  

Ask a member of our pharmacy team about whether this service would benefit you or whether there is another course of action, which may be of more help.

When you are prescribed a new medicine by your doctor our pharmacists can offer support and advice to ensure you take the new medication as prescribed without suffering any unwanted side effects or explain any further questions you may have. We usually do this by keeping in contact with you during the first 4 weeks of your new medicine being prescribed.

The service is only available for people living in England, and only for those who have been prescribed a new medicine for the conditions listed:

• asthma
• chronic obstructive pulmonary disease (COPD)
• type 2 diabetes 
• high blood pressure
• people who have been given a new blood-thinning medicine

The NMS can help:

• improve your adherence (taking your medicines correctly) which will generally lead to better health outcomes
• increase your engagement with your condition and medicines, supporting you to make decisions about your treatment and self-management
• reduce medicines wastage
• reduce hospital admissions due to adverse events from medicines

We can provide consultations over the phone.